Shipping policy

Shipping & Delivery Policy

At Linden, we are committed to delivering your fashion favorites across India with speed and care. We are pleased to offer Free Shipping on all orders, with no minimum purchase required.

1. Free Shipping

  • We provide 100% Free Shipping on all orders nationwide.

  • There are no hidden delivery charges at checkout.

2. Order Processing & Dispatch

  • Quick Dispatch: All orders are processed and dispatched within 1 to 2 business days (excluding Sundays and Public Holidays).

  • Once your order is handed over to our courier partner, you will receive a confirmation email and/or SMS containing your tracking number.

3. Delivery Timeline

We aim to get your order to your doorstep as quickly as possible:

  • Processing Time: 1–2 Business Days

  • Transit Time: 3–7 Business Days

  • Total Estimated Delivery: You can expect your package within 4 to 9 business days from the date of purchase.

Note: Delivery times are estimates. While we strive to meet these timelines, occasional delays may occur due to courier peak seasons, extreme weather, or regional government restrictions.

4. Tracking Your Order

You can track your shipment in real-time. Use the tracking link sent to your registered email or mobile number to see the current status of your package via our delivery partners (e.g., Delhivery, BlueDart, Ecom Express).

5. Damaged or Tampered Packages

To protect your purchase, please follow these steps:

  • Visual Inspection: If the outer packaging is visibly damaged or tampered with, please refuse to accept the delivery and notify us immediately.

  • Mandatory Unboxing Video: Since we follow a strict No Return Policy, we require a continuous, unedited unboxing video (from opening the seal to inspecting the product) to process any claims for items damaged during transit or missing components.

6. Incorrect Shipping Address

Please double-check your shipping address and pin code before finalizing your order. We cannot redirect a package once it has been dispatched. If a package is returned to us due to an incomplete or incorrect address provided by the customer, a nominal re-shipping fee may apply for the second attempt.

Contact Us

For any questions regarding your shipment, please contact our support team:

  • Email: shopifylinnden@gmail.com

  • Operating Hours: Monday – Saturday (10:00 AM – 6:00 PM)