Refund policy

Return & Refund Policy

At Linden, we strive to provide high-quality fashion to our customers. To keep our prices competitive and maintain the highest hygiene standards, we follow a No Return, No Exchange policy.

1. General Policy

  • All sales are final.

  • We do not accept returns or exchanges for change of mind, size issues (please refer to our Size Guide before purchasing), or personal preference.

2. Damaged or Wrong Items

We take great care in packaging, but if you receive an item that is defective, damaged, or the wrong product, we will make it right:

  • Contact us at shopifylinnden@gmail.com within 48 hours of receiving your package.

  • Please include your Order Number and a clear photo/video of the damage or the incorrect item received.

  • Once verified, we will arrange for a replacement to be sent to you at no extra cost.

3. Cancellations

  • Orders can only be cancelled within 12 hours of placement.

  • Once an order has been processed or shipped, it cannot be cancelled or refunded.

4. Refunds (If Applicable)

  • Refunds are only issued in the rare case that a replacement for a damaged/wrong item is unavailable.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

Contact Us

For any questions regarding your order, reach out to us:

  • Email: shopifylinnden@gmail.com